Embroidery & Screen Printing FAQs
Creating an order for custom products can seem confusing. Material, color, and design considerations can be bewildering. Fortunately, the team at Walton’s is here to help! What follows are answers and guidelines to common questions that our customers have. And of course, you can always send an email to waltonssports@msn.com; or call us at 518.584.7151 and we’ll be happy to answer all your questions.
What is necessary to place an order for screen printing or embroidering?
We’ll need to know the overall details of your project, whether it’s for T-Ball uniform shirts, or caps printed with your logo for a company outing or jerseys for your bowling league. We’ll also need the necessary artwork and when you would like your project completed. But, don’t worry – we’ll work with you every step of the way! We can help you develop your artwork or logo if needed, and we’ll advise you on the best choices for fabric, colors and design in order to provide a great product at a fair price. Unsure about the style of shirt or cap or uniform? Go to our Products & Services page and select a style from one of the many suppliers with whom we work.
What is your turn around time?
Our routine turn around time for a screen print or embroidery order is 10 business days from the order date. We pride ourselves on working with you to meet your specific project time-frame.
What is your maximum imprinted area?
STANDARD IMPRINT SIZE: 12” W X 14” H
JUMBO IMPRINT: 14” W X 17”H
What Are Our Acceptable File Formats?
Normally Vector-based art is the most widely excepted format for spot color screen printing. Vector-based formats may be in the following file extensions:
.eps – Encapsulated Post Script (universal vector format)
.pdf – Acrobat PDF file
.ai – Adobe Illustrator file
.cdr – Corel Draw file (please convert to eps, or ai with fonts converted)
ALL Jobs are digitally proofed before production is run.
Please note:
Other formats are also acceptable but may require art charges to prepare them for printing.
.psd – Adobe Photoshop file (must be 300 dpi file @ full size for printing, in layers or on white background)
.tiff – 300 dpi High resolution print quality image.
.jpeg – normally of lower quality, if your file is 300 dpi @ full size, this format is also useable for one color prints.
How much of my order will be outsourced?
All our production is in house! There is no better way. Get the best in service, quality and price at Walton’s. We proudly work with companies, organizations, schools, corporations and company stores to help ensure your team building, corporate event or team outfitting is a success. All design, embroidery and screen printing work is done at our facility in Saratoga Springs, New York. All of our equipment is state of the art and is designed to get your job done quickly and accurately. Our screen printing equipment is high quality and high capacity. Whether you need 10 or 1,000 pieces, Walton’s can handle the job.
What’s the next step?
Call us at 518.584.7151 or send us an email at waltonssports@msn.com and one of our team members will be happy to discuss your project and work with you to come up with a game plan.
